When you use our website and services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

Margo’s Flowers Pty Ltd (Margo’s) is committed to providing quality customer service to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

We have adopted the Australian Privacy Principles (APPS) contained in the Privacy Act 1988 (cth) (the privacy act). The APPS govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of the office of the Australian Information Commissioner at www.oaic.gov.au.

Collection of Your Personal Information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Margo’s Flowers Pty Ltd customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username/email and password, or provide sensitive information in the recovery of your lost password.

Sharing of Your Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Margo’s Flowers Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of Your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to This Privacy Policy

Margo’s Flowers Pty Ltd reserves the right to make amendments to this privacy policy at any time. If you have objections to the privacy policy, you should not access or use the site.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Margo’s Flowers Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Governing Law

This privacy policy and your use of this website shall be governed in all respects by the laws of Victoria, Australia.

Contacting Us

Margo’s Flowers Pty Ltd welcomes your comments regarding this privacy policy. If you have any questions about this privacy policy and would like further information, please contact us by email: hello@margos.au.